Privacy Policy
Effective Date: 07/01/2025
Innovative Management Solutions ("we," "us," or "our") is committed to protecting the privacy of our clients, patients, and website visitors. This Privacy Policy describes how we collect, use, and share your personal information when you interact with our services, including our website and SMS communications.
1. Information We Collect
We may collect the following types of personal information:
Full name
Email address
Phone number
Mailing address
Practice or clinic affiliation
IP address and device information
Any other information you voluntarily provide to us via forms, email, or SMS
2. How We Use Your Information
We use your personal information to:
Deliver revenue cycle management (RCM) services
Communicate with you about account-related updates, including via SMS
Send appointment confirmations or billing-related notices
Respond to your support requests
Improve our services and ensure secure access to our systems
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it only with:
Authorized employees, contractors, or vendors who need the data to perform a service on our behalf
Legal authorities when required by law or to protect our legal rights
SMS consent is not shared with third parties or affiliates.
4. SMS Communication
If you opt in to receive SMS messages from us, you may receive:
Account security codes (2FA)
Notifications about billing, documents, or account updates
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for support.
5. Data Security
We use industry-standard security practices to protect your information, including encryption, access controls, and secure data storage.
6. Your Rights and Choices
You have the right to:
Request access to the personal data we hold about you
Request that we update or delete your information
Opt out of SMS or email communications at any time
To make a request, contact us at:
📧 contact@imsillinois.com
📞 (312) 319-2544 (Insert your support line)
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Innovative Management Solutions
440 North Wells; Suite 420, Chicago IL
📧 contact@imsillinois.com